Frequently Asked Questions (FAQ)
Here you can find answers to basic questions about the site and troubleshoot some common issues. If there is anything we missed, or for any other questions, please do contact us using any of the means below.
Contact Opinion Hub NG:
Email: hello@opinionhub.ng
Call Us: +234 (0) 803 3782 777 | +234-01-2952-413
About Opinion Hub NG
Opinion Hub NG is a leading online platform dedicated to conducting polls and surveys across Nigeria. We gather insights from diverse demographics, providing valuable data for businesses, governments, and organizations.
Our platform serves politicians, government agencies, brands, media agencies, pollsters, academics, researchers, consultancies, and anyone interested in understanding public opinion in Nigeria.
Agents
Visit our Become an Agent page, complete the registration form with all required details, and submit your application. Once approved, you'll start receiving tasks via email.
As an agent, you can earn as much as ₦1,000, airtime, or data per poll completed. Your account will be credited within five (5) working days after completing tasks.
You must: (1) Own a smartphone with at least Android OS 6.0, (2) Be at least 18 years old, (3) Have at least a Secondary School Leaving Certificate, and (4) Have a functional email address.
Clients
After logging in as a client, navigate to "Create Poll" from your dashboard. Follow the 3-step process to set basic details, add questions, and configure settings. You can create polls with 12 different question types.
We use vPay Africa as our secure payment gateway, which accepts credit cards, debit cards, bank transfers, USSD, and other Nigerian payment methods. All transactions are protected and secure.
Yes! Basic, Classic, and Enterprise plan users can export poll data and screenshots. Free plan users do not have export access.
Account Registration
Click the "Sign Up" button in the navigation menu, choose your account type (Client or Agent), fill in your details, and submit. You'll receive a confirmation email to activate your account.
Click "Forgot Password" on the login page, enter your email address, and follow the instructions sent to your email to reset your password.
General Queries
Yes! We implement appropriate technical and organizational measures to protect your data. Please read our Privacy Policy for details on how we handle your information.
Yes, you can participate in public polls without creating an account. However, to create polls or become an agent, you must register.
Opinion Hub NG Policies
Our complete Terms of Use are available at this link. By using Opinion Hub NG, you agree to these terms.
Poll credits and subscription payments are generally non-refundable. However, if you experience technical issues that prevent you from using our services, please contact us to discuss your specific situation.
Offers and Discounts
Yes! Annual subscriptions offer significant savings compared to monthly payments. Additionally, higher-tier plans include more SMS, email, and WhatsApp units at lower per-unit costs.
We offer customized pricing for NGOs, educational institutions, and government agencies. Please contact us at hello@opinionhub.ng to discuss your needs.
Still Have Questions?
If you couldn't find the answer you're looking for, please don't hesitate to reach out to our support team:
Email: hello@opinionhub.ng | Call: +234 (0) 803 3782 777